How payments work

    You collect the money. We handle the tracking.

    cuphelp.com never processes registration fees on your behalf. The tournament organizer is responsible for collecting payments using their own bank account, Stripe, Swish, PayPal, or invoice. Inside cuphelp.com you get the dashboard, reminders, receipts, and exports that make finance day painless.

    Who is responsible for what

    You — the organizer

    Set the registration fee per age category, including early-bird and late-fee tiers.
    Choose how teams pay you — bank transfer, Stripe, PayPal, Swish, Klarna, or invoice. cuphelp.com is provider-agnostic.
    Receive funds directly into your club's account.
    Mark teams as paid in the Finance dashboard as money arrives.
    Handle refunds, chargebacks, and disputes with your payment provider.
    Stay compliant with local VAT, invoicing, and accounting rules.

    cuphelp.com

    Provides the registration page where teams enter fee details.
    Tracks expected vs. paid amounts per team and per category.
    Sends automated payment reminders before deadlines.
    Generates printable receipts and invoice templates per team.
    Exports Finance data to CSV for your accountant.
    Charges only its own per-cup software fee — never a percentage of your registration revenue.

    What you get inside cuphelp.com

    The Finance module of every tournament includes everything you need to run a tight ship — without ever giving us access to your bank.

    Per-team payment tracker

    See expected fee, amount paid, and outstanding balance per team. Toggle paid/unpaid as funds arrive in your account.

    Automatic reminders

    Send polite, branded reminders before deadlines, on the deadline, and after. Schedule them once, forget them.

    Receipts & invoice templates

    Generate printable receipts per team in your tournament's branding. Perfect for clubs that need them for their own bookkeeping.

    CSV exports for your accountant

    Export the full ledger — team, category, fee, amount paid, payment date, payment method — straight to CSV at any time.

    Tiered pricing rules

    Set early-bird, base, and late-fee tiers per age category so the right amount appears on the registration page automatically.

    Audit log

    Every payment status change is logged with timestamp and user, so you always know who marked what as paid.

    What cuphelp.com does — and does not — do with your money

    Yes, we do this

    Track every team's payment status in real time.
    Calculate fees from your tiered pricing rules.
    Send reminders, receipts, and confirmation emails.
    Provide CSV exports for your bookkeeping software.
    Charge a small per-cup software fee for using cuphelp.com.

    No, we never do this

    Hold or process registration fees on your behalf.
    Take a percentage of your tournament revenue.
    Issue refunds — that is between you and your payment provider.
    Provide a merchant account or replace your bank.
    File VAT or tax paperwork on your behalf.

    Ready to keep every euro in your club's account?

    Set up your tournament in minutes. Pricing is per-cup — no revenue share, no surprise transaction fees.