Support Center

    How can we help you run a better tournament?

    Practical answers for clubs managing cuphelp.com — from creating your first tournament to sharing live results with parents.

    Ask our AI support assistant

    Get instant answers about cuphelp.com — tournaments, registration, schedule, finance, sharing links, billing and more.

    cuphelp.com Support Assistant

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    Hi! I'm cuphelp.com's support assistant. Ask me anything about running your tournament — registration, schedule, finance, sharing links with parents, billing, and more.

    Getting started

    Create your account, your first tournament, and understand the dashboard.

    Teams & registration

    Invite, approve and manage participating teams.

    Categories & groups

    Age groups, divisions, group stages and brackets.

    Schedule & matches

    Fixtures, auto-scheduling, score entry and rescheduling.

    Venues & pitches

    Add venues, pitches and operating hours.

    Payments & finance

    Registration fees, invoicing and reporting.

    Accommodation & catering

    Lodging options, meals and add-ons.

    Communications & invitations

    Email teams, send invitations and reminders.

    Referees & volunteers

    Assign officials and recruit helpers.

    Public pages & sharing

    What spectators, parents and media can see.

    Account & security

    Login, password, roles and data privacy.

    Billing & plans

    Subscriptions, upgrades and our no-refund policy.